Customer Service

Welcome to Jim Palmer Trucking where the only thing that stands above our top-of-the-line trucks and leading-edge load tracking is the superior quality of our driver.

For over 30 years, our successful formula has remained the same:

Hire the best drivers, give them the best equipment, and never deliver with anything less than top notch customer service. It's an equation that has kept our customers on time and in business.

If our formula sounds simple behind the scenes it's anything but: for instance, every shiny black Jim Palmer truck is outfitted with a global positioning satellite system, web access and e-mail. That means your load is easily tracked any time, from virtually anywhere. Click over to TRACK LOADS and have a look!

Back at home, JPT is staffed with the best mechanics in the business. Each truck is held up to a rigorous preventative maintenance program, attending to the smallest details and thinking hard on the road ahead. Working smart, on the road and off, has consistently earned JPT the lowest insurance rates in the industry.

What's more, our drivers know their trucks, know their loads and know their routes. It's a no-surprises system that makes for a smooth and confident road from dispatch to destination.

Let us know if you have any questions and what you think of our website...contacting us here at headquarters is as simple as a click into CONTACT.